Important update – Covid-19 Response

Updated May 2023

We are mindful of the impacts in everyone’s lives as a result of the COVID19 pandemic, and understand that for some, these still might be uncertain times. We know for people already living with the effects of trauma, these changes are more difficult to navigate.

While most of our in person services are now fully operational, we are still keeping informed regarding COVID19 safety requirements in our community, and for our premises. We are following advice by relevant health and regulatory bodies in the ACT to implement these requirements. 

All services provided by CRCC (as detailed below) have now resumed face to face. Please give us call on the crisis line for further information.

Advocacy support: 

Counsellor/advocates are able to attend call outs to police to report sexual violence, or provide support for forensic medical services 24 hours a day, 7 days per week, including weekends and public holidays. Forensic medical services will be attended by CRCC, where directed by the Police and the Forensic and Medical Sexual Assault Care (FAMSAC) team.

The CRCC crisis phone line (02 6247 2525) is available from 7am-11pm every day, including weekends and public holidays. Please give us a call for assistance with:

• Immediate assistance related to recent sexual violence including services provided by Police and FAMSAC
• If you are struggling to cope with impacts of trauma from long ago
• If you have remembered sexual violence for the first time
• If you are having difficulties with the effects and impacts of complex trauma
• If you need general information about our services
• If you need emotional support, or referral to other organisations, professionals or community groups. 
• If you need information and support about Redress Services
• If you need support and information regarding impacts of sexual misconduct in sports – 1800 ASC HELP (1800 272 4357)
• Crisis intervention, crisis support
• Support for non-offending parents, carers and concerned supporters who have had disclosures of sexual assault from their loved ones, or children.

In person counselling services:

• Individuals who have experienced sexual violence at any point in their lives, including children, from the Canberra and surrounding region
• Counselling services for supporters of victim/survivors 
• The Service Assisting Male Survivors of Sexual Assault (SAMSSA) is fully operational 
• Our NGURU program for Aboriginal and Torres Strait Islander community members is fully operational

Please reach out to us on the crisis line if you need any support, or are looking for information.